These Conditions of Supply are applied to our training services unless otherwise agreed by the customer and the seller.

Contracting Parties

The organiser of training courses and the service provider is Uudenmaan Koulutuskeskus Oy, business ID 2629271-8. The customer is a company, an entity in the public sector, or a private person, who has booked a training course.


Booking a training course is done via our website, email, or telephone. All bookings are confirmed via email. You must provide an email address when booking in order to receive an order acknowledgement.

Terms of Cancellation

All cancellations or complaints are to be sent to in writing. Other cancellations will not be noted. If a training course is cancelled less than eight (8) days prior to the training course, full price of the training course is charged.

If the customer books a training course that takes place in less than eight (8) days from booking, the booking is considered binding.

Training Course Organised on the Customer’s Premises, Cancellation

If the customer wants the training course to be organised on their own premises but cancels in less than eight (8) days before the intended training course date, they are charged 60% of the price of the training course.


All prices of the training courses are exclusive of VAT unless stated otherwise. VAT 24% is added to the prices.


After the training course, an invoice is sent to the customer via mail, email, or as an online invoice.

The card is mailed to the customer once the invoice is paid in full and the payment has been registered in the payment system of Uudenmaan Koulutuskeskus Oy.

Payment Term

The payment term is net 10 days from the day of the training course. Late payment interest is 16%.

Other Terms and Conditions

Koulutuskeskus reserves the right to make changes to the training courses.